Talk to the Race Auto Analytics team

Access is applied to your signed-in account, so first confirm you are logged in with the same email used at checkout. Entitlement refreshes on its own shortly after payment — reloading the page or switching back to the tab will pick it up. If the data is still locked after that, send us the payment reference and we will check the subscription record directly.

Plans include a set number of country slots — the entry plan covers one market, higher tiers cover more. The country selector only offers the markets your plan includes, plus those we publish for that segment. If you need a different market, you can change plan or ask us about a custom combination.

Almost always no. Coverage varies by market, segment and month, and a section is hidden when there is no published data for what you selected rather than showing an older month's figures under the current label. An empty section means that data has not been released yet — not that sales were zero.

Yes. A month can only be reported once it has ended and its figures have been collected and checked, so a June report is published in July. This publication lag applies to official vehicle sales and registration reporting in every market we cover.

Figures can be restated as official sources finalise their data, which is normal for vehicle registration reporting. If you are citing a figure externally, quote the report month alongside it so the reference stays unambiguous. Our sourcing and definitions are set out on the methodology page.

Use the password reset option from the login screen and follow the emailed link. If the email does not arrive, check spam and confirm you are using the address the account was registered with — then contact us and we will help you recover access.

A receipt is generated for each successful payment and is available from your subscription area once the payment is confirmed. Prices are inclusive of applicable GST, so the amount charged is the amount shown at checkout. If you need the invoice reissued or addressed to a company entity, contact us with the payment reference.

Often yes — coverage expands based on what subscribers ask for. Tell us the market and segments you need and how you intend to use them, and we will confirm whether it is already planned and what the timeline looks like.

Yes. Use the Talk to an Expert option available across the site to request a call, or send an enquiry from this page. It is worth doing if you want to confirm that a specific market, segment or forecast method fits your use case before committing.

Yes. Beyond the standard tiers we arrange custom seat counts, multi-team access, tailored regional combinations and enterprise onboarding. Contact us with your requirement and we will put together an appropriate arrangement.